Contact our Parts Department via e-mail at parts@officestar.net, by Fax at 1-909-930-5629, or by Phone via our toll free parts number 1-800-950-7262, Monday through Friday 8:00 a.m. - 5:00 p.m. Pacific Time. Please provide the Model Number and description of the problem and obtain confirmation number. At its' option, Office Star Products will:

     a. Supply compatible components of current manufacture.
     b. Repair the customer's component.

It is the customer's responsibility to prepay freight on any components returned to the factory. Return freight on components covered by warranty will be paid by Office Star Products.